Company details

At Antwerp Management School (AMS), an internationally renowned business school with its roots and main branch in the bustling heart of Antwerp, both young and experienced professionals are supported and guided in their quest for healthy growth and sustainable professionalization to create impact as an individual, a business team, a company, or an organization.

We are a dynamic, innovative and customer-oriented organization, driven by an enthusiastic team. Our faculty experts and employees make every effort to offer our customers permanent learning experiences by sharing their state-of-the-art expertise and relevant insights that really matter in daily practice. Click here to get a taste of the atmosphere on campus.

Antwerp Management School aims to maximize diversity and would like to encourage everyone – regardless of gender, religion, ideology, origins, language, functional impairments, etc. – to apply.

Would you like to join our team? We are looking for a Sales Development Officer B2C (NL/ENG).

Function

We are currently looking for a Sales Development Officer. Within this function, you will assist professionals in finding a certified learning program that aligns with their requirements and aspirations.

Your job consists of 1 main responsibility: assist professionals with their learning needs and finding the match with one of our programs.

As a Sales Development Officer, your main responsibility lies within the contact with professionals who have shown an interest towards one or more of our programs. Using your excellent communication and interpersonal skills, you will reach out to these individuals via calls, emails, online meetings or other communication channels to address their queries, provide them with further information and guide them through the registration process.

By being approachable and empathetic, you will create a warm and supportive atmosphere during these interactions, making potential participants feel valued and understood. You will act as their dedicated contact person throughout the buying journey, ensuring that they receive personalized attention and assistance at every stage.

While doing so, you will utilize your tech-savvy nature to input relevant data into our sales management system, helping to maintain an organized and streamlined pipeline. Collaborating closely with the marketing team, you will actively contribute to converting potential leads into participants.

Your proactivity and process-driven mindset enables you to continuously improve and develop methods, procedures, and strategies that optimize the conversion process.

By building and nurturing strong relationships with interested professionals and the whole AMS-team, you will play a vital role in the success of the team.

Profile

• You possess a genuine passion for education and believe in the value of lifelong learning;
• Being an extravert, you effortlessly connect with individuals from all backgrounds. Listening and helping others come naturally to you;
• As a hands-on and proactive individual, you thrive in an autonomous work environment;
• Your excellent teamwork skills enable you to engage with diverse stakeholders: students, academics, management, etc;
• You are process-driven, ensuring efficiency and effectiveness in your tasks;
• Your self-starter attitude reflects your creativity and innovative mindset;
• You enjoy bringing your enthusiasm and humor to your job;
• You have good insights in numbers, data, and reporting;
• Your tech-savvy nature includes experience in working with CRM systems, preferably knowledge of HubSpot;
• You have a Bachelor or Master’s degree;
• You are fluent in English and Dutch. Knowledge of other languages is a plus.

Offer

You will be part of one of the world’s leading international management schools. Our organizational culture is warm and open-minded with ambitious and driven colleagues. Our aim is to further internal relationships and to make work fun.

Our customers and many of our staff members come from every corner of the globe, giving AMS a strong international vibe.

Ours is a highly flexible work environment where you can expect a great deal of autonomy and room for deploying and developing your own entrepreneurship. This will allow you to create the work–life balance that works for you.

You will work in a hip and sustainable environment in the very heart of Antwerp. Check out our campus in this video: Boogkeers

Besides an appealing salary with benefits, AMS offers you the opportunity to further develop your skills and to grow as a professional.

Our motto truly encapsulates what we represent: ‘Opening minds, to impact the world’

In sum, a job that has an impact!

Interested?

Send your resumé and motivation letter via this link to Bo Olischlager, HR Administrator.

Application process?

• You can apply until November 10^th, 2023 via the application link. Resumé and motivation letter are required;
• A first interview with the hiring manager and a colleague in a comparable position
• A written assignment to be completed at home before the second interview;
• A second interview with a potential new colleague and HR;
• An online assessment.